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Look Out! Is Your Business on Auto-Pilot?added August 13, 2006Livvie Matthews is an Internet and off-line professional freelance copywriter helping large and small businesses enhance their image and increase their sales through creative writing services. Business to business, business to customer and internal communications, whether it’s marketing brochures, web site content, Americanized content or newsletters, Livvie can meet your challenges and communicate your strategic message. Visit http://www.WriteBusiness.net or livvie@writebusiness.net First there was the fax-on-demand...information received instantly by using a fax machine. Then the Internet evolved into the use of e-mail, producing email-on-demand with the use of autoresponders. An autoresponder is just what the name implies. It is an auto response that is programmed to automatically deliver a specific message upon receiving the request. Immediately your first autoresponse message goes out thanking them for expressing an interest and giving them the basics on your services or products and any other information in their initial request. A couple of days later your 2nd message automatically goes out. This is the perfect time to let them know about who you are, your experience, and what you do.... your credentials and area of expertise. A few days later (don't wait too long), your 3rd message automatically goes out. This could be testimonials and feedback from clients or customers stating the positive experiences they have had as a result of doing business with you. This will associate value with your services. A couple of days later your 4th message goes out with maybe a free offer, a free bonus, article, special report, or specific tips related to your services or products. If you have an online newsletter (ezine) this is an excellent time to offer a link to your free subscribe area. Your 5th message could be your final (pitch) response message. Offer any additional products or services you may have that would be of benefit (solve their problem) to your client or customer. Usually by about the 4th or 5th message you have a new client or customer. The number of messages sent is entirely up to you based on the information you are delivering. If you are offering a tutorial or an e-course for example there could be message for up to 6 weeks or longer. I recently subscribed to receive 89 messages (one a day for 89 days) on a specific subject. A good impression to ending your response messages, and one more time your name is in front of your audience, is a short survey asking for feedback on your services or your products. This is an excellent way to receive testimonies for use on your web site or other marketing materials. Using the above example, you can see how autoresponders keep your name and your specific information in front of your targeted prospects, clients, and customers making the critical follow up as easy as (message) 1, 2, 3. |
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